Process Transformation

Process Transformation

Process Transformation

Rigorous analysis. Comprehensive Insight. Every ERP project follows a unique path. But for Ultra they all start with the same step: Business Process Improvement.


Understanding your business requirements and improving your business processes is essential. Our business process improvement services build the foundation for your business transformation.


Intelligent, Optimized processes deliver real, bottom-line benefits that include greater efficiency and lower costs – and maximize the ROI of your ERP project.

Business Process Improvement: By the Numbers

We focus on operational performance, rather than software, because a detailed analysis of your processes, practices and structure pinpoint areas for improvement, accelerates time-to-benefit and informs the technology selection process.

Project Organization

Your project – and every project we do – starts with the basics. Project Organization includes a number of important first steps: Setting up the project team structure. Selecting the people from across your organization who will play important roles on the Steering, Core, Workstream and Extended Teams. Determining the cadence and content of project status reporting.

Current State

The successful transformation of your business requires a thorough assessment of your Current State. This critically important, Lean-influenced analysis gathers key performance metrics, maps core business processes and functions, and produces documentation and visualizations that make it easy to identify inefficient, wasteful and redundant effort.

Visioning & Education

An underappreciated but key component of the BPI process, Visioning & Education brings you up-to-date on the capabilities of today's ERP technologies (and the possibilities and opportunities they offer), educates you on current best practices, helps you imagine your processes transformed, and creates a platform to define a future state.

Business Case For Change

We answer your most important question – Why? – by establishing the goals of your project and validating the improvements offered by your redesigned business processes. The foundation of the Business Case for Change is a thorough analysis of the gap between your Current State and Future State.

Future State

The development and definition of your organization’s future State is critically important: Knowing the endpoint improves project focus, shortens implementation timeframe, prevents detours and wasted energy and expense, and shortens time-to-benefit. The process begins with collaborative business process re-engineering workshops, problem resolution, gap analysis and opportunity determination. It continues with a deep dive into your future requirements and technology landscape. And it concludes with the delivery of a detailed vision of your remade processes, a transformation roadmap and a project charter.

Why Brands Choose NexGen For Process Transformation

Business Process Improvement

We build a foundation for your transformation by understanding your unique requirements, assessing your current state, showing you what's possible with modern solutions, developing a desired future state and optimizing your core processes.

Enterprise Technology Selection

We guide your company through an unbiased, comprehensive and highly structured process designed to determine your best fit solution – one that will meet your unique requirements, scale with your business and enable your future vision.

Solution Implementation Management

We combine a flexible, proven implementation methodology and exceptional project management expertise to reduce your risk, accelerate time-to-benefit, drive ROI and deliver success.

Business Value Realization

We combine industry best practices, process maturity-focused projects, software enhancements and your new capabilities to sustain process improvements, close the value circle and ensure you maximize the benefits of your ERP solution.


Digital transformation is a relatively new term.

It refers to organizational change efforts that aim to:

  • Improve an organization’s technology and tools
  • Enhance employees’ digital skills
  • Adopt new, modern business models
  • Inculcate new cultural ideas

The technical definition will often differ slightly, depending on who you ask.

However, most of those definitions revolve around core concepts such as those above.

Today, the entire economy is digital.

Businesses are regularly engaged in digital adoption, transformation, and change efforts. Because of this, the entire global economy is digitizing.

Digital transformation helps businesses stay competitive in this environment. Those that can transform effectively will survive, thrive, and succeed. Companies that are too slow to adapt will lose their edge in the marketplace.

Digital transformation is affecting every industry, from retail to marketing to healthcare. The impact of digital transformation differs from industry to industry.

The scale of that impact depends on factors such as:

  • How reliant an industry is on technology
  • What type of technology that industry uses – i.e., Hardware or Software
  • The advancements of technology in general, and for that industry specifically

Regardless of the scale of that impact, every company is transforming to some degree.

This answer also depends on a number of factors, such as:

  • The industry or marketplace
  • Budget constraints
  • A company’s long-term strategy
  • Other factors may also come into play, such as government regulation or legal hurdles. Healthcare and finance, for instance, have more to consider when it comes to transformation.

However, as a general rule, the sooner the better.

Companies should stay ahead of the curve, rather than try to catch up to it.

A digital transformation project involves a number of steps, such as:

  • The digital adoption of new technology, tools, software, and platforms, to maintain or gain a competitive advantage
  • IT modernization, from infrastructure to hardware to software
  • Implementation of digital-first business strategies
  • Refocusing efforts on the customer experience
  • These disparate efforts follow global trends that prioritize customers and technology. 

Such trends contrast to “old-fashioned” business models that follow waterfall design approaches.

One of the most important questions is: why digital transformation?

Some of the biggest benefits include:

  • A competitive advantage in the marketplace
  • Improved technology capabilities and technical capacities
  • Business models that are more cost-effective and streamlined
  • Innovative, adaptable corporate cultures

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